FAQ
Q1. Is the hair virgin unprocessed?
A: Yes, the hair is cut from one donor with full cuticle aligned, no acid bath, natural unprocessed.
Q2. Will the hair shedding or tangle?
A: The hair is double weft weaving with no shedding. And as virgin cuticle aligned with no tangle. It could last over a year if
taken good care.
Q3. How many bundles for a full head?
A: Yes, the hair is cut from one donor with full cuticle aligned, no acid bath, natural unprocessed.
Q2. Will the hair shedding or tangle?
A: The hair is double weft weaving with no shedding. And as virgin cuticle aligned with no tangle. It could last over a year if
taken good care.
Q3. How many bundles for a full head?
A:12"-14": 2 bundles
16"-20": 3 bundles
22"-28": 4 bundles or more
Q4. Why my order is frozen? What can I do?
A: It is payment security problem, please check with your bank why they block payment.
Q5. What is your Returns/Exchange policy?
A: All returns will be considered on a case by case basis. All hair must be in the original packaging with all labels still
attached. Unravelled or used bundles could not be returned or exchange.
Our company keeps in line with quality first, consumer's first, price reasonable, the purpose of delivering high quality services
and dedicated services to our customers. Should there be any further information you may need, please feel free to contact us. We
would be willing to help you with pleasure at any time. Thank you!
16"-20": 3 bundles
22"-28": 4 bundles or more
Q4. Why my order is frozen? What can I do?
A: It is payment security problem, please check with your bank why they block payment.
Q5. What is your Returns/Exchange policy?
A: All returns will be considered on a case by case basis. All hair must be in the original packaging with all labels still
attached. Unravelled or used bundles could not be returned or exchange.
Our company keeps in line with quality first, consumer's first, price reasonable, the purpose of delivering high quality services
and dedicated services to our customers. Should there be any further information you may need, please feel free to contact us. We
would be willing to help you with pleasure at any time. Thank you!
